Privacy Policy

Ryanscollon.co.uk (we) are committed to protecting and respecting your privacy in line with the EU General Data Protection Regulations (GDPR).


This policy, together with any other documents referred to in it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be stored and processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By visiting this website, you are accepting and consenting to the practices described in this policy.


1. Who we are

Our website address is: https://www.ryanscollon.co.uk 


2. What personal data we collect and why we collect it


Contact forms

Contact forms include name, email, telephone number, and nature of the enquiry. We use this data to provide feedback on your requirements. This data is not used for marketing purposes and will be held for no longer than 12 months.


Cookies

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Analytics

Our website uses Google Analytics to collect information about how visitors use our website. We anonymise this data at the point of collection and automatically delete user and event data that is older than two years.


3. Who we share your data with

We don’t share data with any third parties for marketing purposes. However, we do utilise a number of secure, GDPR-compliant third-party systems as detailed below:

Starling – this is our account platform used for invoicing:

https://www.starlingbank.com/legal/privacy-notice/

Google Drive – we use Google Drive for document storage:

https://policies.google.com/privacy?hl=en-GB&gl=uk

All third-party systems are used only by Ryanscollon.co.uk to provide our services.


4. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that submit an enquiry through our website via a contact form or via my email, the personal information will be held for no longer than 24 months.


5. What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Please contact us to request data we hold on you or to have data deleted:

https://www.ryanscollon.co.uk/contact/


6. Our contact information

If you have any queries or would like to get in touch please contact Ryan Scollon:

https://www.ryanscollon.co.uk/contact/


7. Additional information

How we protect your data

We have the following proactive security measures in place to ensure your data is protected:


  • High strength passwords and 2-step authentication to secure access to all customer information on all third-party systems.

  • A firewall on our internet connection along with antivirus software that provides protection against all malware and ransomware.

  • Our website complies with all UK national laws and requirements for user privacy and uses a Secure Socket Layer (SSL) certificate.

  • We only use website hosting from companies that are highly committed to the security of their infrastructure. Please contact us for details on the hosting and security.

We predominantly work in a B2B capacity and, as such, the data we hold is of the non-sensitive nature and, in most cases, freely available on the client’s website. However, we take all applicable technical and organisational measures to safeguard your data. However, we can’t guarantee the security of all your information whilst in transit and, as such, any data provided is done so at your own risk.


What data breach procedures we have in place

All of our systems are monitored for security and, upon a breach, we will notify all parties and ICO within 72 hours.


8. Further resources

ICO Guide to GDPR